Security, privacy and where your data lives.
The short version of how TaskSync looks after your data, with links to the full detail. For a vendor review or a data processing agreement, ask us and we answer in writing.
Security overview
HTTPS on every connection, hashed passwords, two-step sign-in, encrypted stored secrets, separate data for every customer and role-based permissions checked on the server.
Security pageData hosting
Hosted on OVHcloud servers in Mumbai, India, with nightly encrypted backups kept off-site. Enterprise customers can ask for hosting that meets their country's requirements, confirmed in writing.
Where data is storedBackups
The database is backed up every night. Backups are kept for 14 days, with an off-site copy. Deleted data can remain in encrypted backups until they rotate out.
Retention detailWho else handles data, as configured.
The services this TaskSync installation uses to run, listed from its current configuration. Services you connect yourself (for example your WhatsApp Business provider, online store or accounting system) work under your own agreement with them.
| Service | What for | Where |
|---|---|---|
| OVHcloud | Servers, databases and backups | Mumbai, India |
| Our e-mail delivery provider (SMTP) | Sending account, notification and reminder e-mail | Per provider |
| Razorpay | Card, UPI and net-banking payments (India) | India |
| Your browser's push service | Encrypted push notifications, only if you switch them on | Per browser vendor |
TaskSync does not send your data to AI providers. Card details go straight to the payment provider and never reach our servers.
Data processing agreement
Need a DPA for your records or a customer audit? Send us your company's legal name and country and we will send the agreement for signature.