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Support
We’re here to help.
Reach the TaskSync team, browse self-serve guides, or check live system status — whatever gets you unblocked fastest.
Ways to get help
Pick the channel that suits you.
Email support
Write to us any time and we’ll get back within one business day.
support@arenasoftwares.comMoving from another tool?
Our team can help you bring your projects, tasks, and time data across.
Read the migration guide →Response times
What to expect.
General questions
Replies within 1 business day, usually much sooner.
Account & billing
Handled within 1 business day by our support team.
Urgent issues
Priority, same day for customers on the Enterprise plan, with a dedicated team and an agreed SLA.