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Support

We’re here to help.

Reach the TaskSync team, browse self-serve guides, or check live system status — whatever gets you unblocked fastest.

Ways to get help

Pick the channel that suits you.

Email support

Write to us any time and we’ll get back within one business day.

support@arenasoftwares.com

WhatsApp

Quick question? Message us on WhatsApp during business hours.

Chat on WhatsApp

Help Centre

Step-by-step guides and answers to the most common questions.

Browse articles

Submit a request

Tell us what’s going on and we’ll route it to the right person.

Open a ticket

System status

Check whether TaskSync services are running normally right now.

View status

Moving from another tool?

Our team can help you bring your projects, tasks, and time data across.

Read the migration guide →
Response times

What to expect.

General questions

Replies within 1 business day, usually much sooner.

Account & billing

Handled within 1 business day by our support team.

Urgent issues

Priority, same day for customers on the Enterprise plan, with a dedicated team and an agreed SLA.

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