Billing, the free trial and cancelling
How the trial works, how to subscribe, where invoices are and what happens when you cancel.
Updated 3 October 2026
The free trial
New accounts get a 30-day free trial with no credit card. A banner shows how many days are left.
When the trial ends without a subscription, the workspace is locked: everyone sees "Your free trial has ended", and only billing and your profile stay open. Your data is kept, so you carry on where you left off once you subscribe.
Subscribe
- As the account owner, open Settings → Billing & Plan and select Change Plan (or Upgrade now on the trial banner).
- Choose Monthly or Yearly. Yearly gives two months free.
- Pay by card in US dollars, or in rupees by UPI, card or net banking (18 % GST added, with a GST invoice).
The Team plan is charged per person in the account. Adding or removing people changes the amount from the next billing cycle.
Invoices and GST details
Download invoices as PDF under Invoices & Receipts. Add your legal name, GSTIN and billing address under Billing details.
Cancel
On Billing & Plan, select Cancel Subscription (for card payments, Manage Billing opens the card provider's page where you cancel). You keep full access until the end of the period you paid for. After that the account moves to the Free plan: nothing is deleted, but the Free plan's limits apply.
See the Refund & Cancellation Policy for refunds.
Closing the account
The account owner can close the whole account under Settings → Billing → Close the account (type the account name and your password; cancel any paid subscription first). Everyone loses access at once. For 90 days the owner can reopen it and everything is back as it was; a reminder comes a week before the end. After 90 days the account and all its data are deleted for good. Export what you need before closing.
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