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E-commerce operations hub

Amazon, Flipkart, Snapdeal, Meesho and Myntra orders in one list, on their dispatch-by clocks

Marketplace orders come into TaskSync next to the orders from your own website, each marked with its channel. The marketplace's dispatch-by date becomes the order's deadline, buyers are never contacted, and returns arrive with their claim window.

Part of the E-commerce operations hub, an Enterprise add-on priced by quote. Try it free in the trial, no card needed.

Key features

What you get with Marketplaces.

Amazon India

Connected through Amazon's Selling Partner API with an app you create in Seller Central. Changed orders are read every 5 minutes with Amazon's newer Orders API, and TaskSync can confirm self-ship orders with the carrier and tracking number when you allow it.

Flipkart

Connected through the Flipkart Seller API. One order per Flipkart order with a Shipments card, and you can pack, mark ready to dispatch and cancel shipments from TaskSync.

Snapdeal

Connected through the Snapdeal Seller API. Packages and sub-orders under one order; print labels, hand over packages and mark sub-orders out of stock from TaskSync.

Meesho and Myntra by file

Upload the orders and returns files from the seller panel. Columns are matched for you, you see a preview, and the same file twice changes nothing. Amazon and Flipkart files work as a fallback.

Unicommerce and EasyEcom

Run your channels through a multi-channel tool? One connection brings every channel's orders, each with its own channel, for example "Meesho via Unicommerce".

Dispatch-by dates as SLAs

The marketplace's dispatch-by date becomes the order's ship-by date. Late and stale orders, the SLA centre and alerts all follow it.

Marketplace mode: no buyer contact

Buyers belong to the marketplace. TaskSync never reads their names, phones or e-mails, and sends them no messages, rating requests or COD calls. Only city, state and pincode are kept.

Channel filter and split

Filter Orders by channel (Website, Amazon India, Flipkart …), save the view, and see order value by channel on the overview. Orders the marketplace ships itself (FBA, Flipkart Assured) are marked and get no tasks by default.

Returns with their claim window

Marketplace returns and courier returns (RTO) come in as return records. Each can open a return case with a "claim by" date, so a SAFE-T or seller protection claim is not missed.

TaskSync Orders filtered by channel: Amazon India, Flipkart and Meesho orders with their dispatch-by dates next to website orders
How it works

Up and running in 4 steps.

  1. 1

    Connect each marketplace

    Add Amazon India, Flipkart or Snapdeal with the keys from their seller panels, or add Meesho and Myntra as file stores. Using Unicommerce or EasyEcom? Connect that instead.

  2. 2

    Choose how marketplace-shipped orders count

    Show orders the marketplace ships itself as marked, hide them, or work them like any other order. Tick whether every return should open a case.

  3. 3

    Work by dispatch-by date

    Use the Channel filter and saved views such as "Amazon to dispatch today". Rules, order flows and SLA alerts run on the ship-by date.

  4. 4

    Handle returns and claims

    Returns arrive with a claim deadline. With Inventory & Warehouses, they are scanned in, checked against the marketplace tag and put back into stock.

Channels

Works with

  • Amazon IndiaSelling Partner API, orders every 5 minutes, returns daily
  • FlipkartFlipkart Seller API, shipments and returns
  • SnapdealSnapdeal Seller API, packages and returns
  • MeeshoOrders and returns files from the Supplier Panel
  • MyntraFiles from the Partner Portal, or through Unicommerce / EasyEcom
  • Unicommerce and EasyEcomEvery channel you run through them, in one connection
Questions

Marketplaces: common questions.

Which marketplaces can I connect?+
Amazon India, Flipkart and Snapdeal through their seller APIs; Meesho and Myntra by uploading the files from their seller panels; and any channel you run through Unicommerce or EasyEcom.
Does TaskSync contact marketplace buyers?+
No. Marketplace mode is always on for a marketplace order: no customer record, broadcasts, rating requests, COD calls or customer updates. Talk to buyers through the marketplace's own messaging.
Why do Meesho and Myntra use files?+
Meesho has no open seller API, and Myntra's seller API is enabled only for approved partners through your account manager. Files from their panels, or Unicommerce / EasyEcom, are the way in.
Can I cancel a marketplace order from TaskSync?+
For Flipkart shipments and Snapdeal sub-orders (out of stock), yes, when you allow store updates. Amazon orders are cancelled in Seller Central; the status follows in TaskSync within minutes.
Is this an add-on?+
Marketplace connections are part of the E-commerce operations hub, an Enterprise add-on priced by quote. You can try it free for the length of the trial.
What about orders Amazon or Flipkart ship themselves?+
Orders fulfilled by the marketplace (FBA, Flipkart Assured, Snapdeal SD+, Myntra SJIT / SOR) are marked. By default they get no tasks, rules or order flows; you can hide them or work them like any other order.

Try Marketplaces free for 30 days.

Set it up with your own people and work. See pricing when you are ready.

Read next: Inventory & Warehouses · E-commerce operations hub · For marketplace sellers · Amazon, Flipkart and Meesho orders in one list

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